INFOGRAPHIC: Format Of ICD-10 Diagnosis Code

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The ICD-10 Code Structure accommodates for the expanded number of characters in diagnosis codes which allows a greater specificity to identify disease etiology, anatomic site, and severity as can be seen from the diagram below.

The following infographic is an example of the ICD 10 code for S52.521A, which is self-explanatory and shows the more detailed information gained through the added characters.

The example of the forearm fracture above demonstrates the use of the full code titles, unlike that used for the ICD-9 diagnosis code set.

Pain assessment findings documentation in medical records

I think as Health Information Management(HIM)/Medical Records(MR) practioners, it is never objectionable to know the background on pain assessment documentation found among the contents of a medical record.

A background I would consider knowing about is what is pain all about, how pain is managed including the assessment process, the tools used to measure pain, and pain assessment documentation.

Pain which is now considered to be the fifth vital sign, is also assessed whenever the other four vital signs namely temperature, pulse, respiration, and blood pressure are measured.  Patients are asked on a regular basis if they are experiencing pain. The evaluation of pain, along with other vital signs, alerts the nurse and other healthcare providers to the necessity of addressing the patient’s pain. Relief of pain helps the patient to be more comfortable and to recover more quickly.

What is pain then?

Because pain is a subjective symptom which only a patient can describe it, pain is difficult to define. However we know as humans that pain is the body’s signal of distress, and is very difficult to ignore. Most of us try many remedies to relieve pain, often without success. Ultimately, it is one of the most common reasons that most of us seek healthcare.

Here I list some notable definitions of pain, a universal human experience:

  • ‘Pain is whatever the experiencing person says it is, existing whenever he says it does’, stated by pain theorist, Margo McCaffery
  • The Agency for Healthcare Research and Quality (AHRQ) in its clinical practice guidelines for acute pain management states that the ‘client’s self-report is the single best indicator of pain’
  • One definition of pain in a medical dictionary includes ‘a feeling of distress, suffering, or agony, caused by stimulation of specialized nerve endings’
  • The International Association for the Study of Pain defines pain as ‘An unpleasant sensory and emotional experience associated with actual or potential tissue damage or described in term of such damage’

Pain is classified in several ways. Duration and etiology are often classified together to differentiate acute pain, chronic nonmalignant pain, and cancer pain. Pain location classifications include cutaneous pain, visceral pain, and deep somatic pain, radiating, and referred. Phantom pain can be perceived in nerves left by a missing, amputated, or paralyzed body part. Other types of pain are neuropathic pain and intractable pain.

I am sure you would have noticed these terms used in the medical record in the course of reading the medical record, example for ICD-10 coding purposes.

The experience of pain is quite complex and the multidimensional complexity of pain can be described in seven dimensions: physical, sensory, behavioural, sociocultural, cognitive, affective, and spiritual.

Pain is managed with the use of pharmacological (oral medication, Intravenous Medication (IM), Intravenous Venous (IV) medication, IV continuous medication) and non- pharmacological interventions (which may include warm and cold compresses, heat and cold applications at a Rehabilitation Department, position change and relaxation exercises to control the patient identified pain). Pharmacological and non-pharmacological interventions extend beyond pain relief, encompassing the patient’s quality of life, and ability to function or work productively. Pain relief after surgery is improved with the combined use of different classes of analgesic. There may also be an associated reduction of the dose of each analgesic drug and the intensity of any side effects.

Patients are assessed appropriate to patient’s age:

  • within one hour on admission to the ward, including Day Surgery and Endoscopy
  • upon inter-ward transfer
  • at the beginning of each outpatient visit to the departments such as the AE, Rehabilitation Department, Oncology Centre
  • following a surgical procedure or treatment
  • when the patient complains of pain
  • before and after administration of medication and / or treatment.
  • at time of discharge

Allow me now to go on and discuss the pain assessment tools and findings documentation found in medical records.

Pain screening is very important in developing a comprehensive plan of care for the client. Therefore, it is essential to assess for pain at the initial assessment. Pain intensity measurement tools such as a 1 to 10 Likert scale may be used.

There are many pain assessment scales; for example, Visual Analog Scale (VAS), Numeric Pain Intensity Scale (NPI), Simple Descriptive Pain Intensity Scale, Graphic Rating Scale, Verbal Rating Scale, and Faces Pain Scales (FPS, FPS-R), and the more common Wong-Baker Faces Pain Scale (a picture scale).  You can find out more on some of these scales from http://www.partnersagainstpain.com/measuring-pain/assessment-tool.aspx (this link will open in a new tab of your current window).

While there are no laws in Malaysia that  necessitates pain assessment and documentation, some states in the United States have passed laws necessitating the adoption of an assessment tool and documenting pain assessment in patient charts along with temperature, pulse, heart rate, and blood pressure.

So what is important for you as a HIM/MR practitioner is that pain assessment findings and treatment are documented in the patient’s record and readily available to those responsible for the patient’s care.

However if you working in a hospital in the process of accreditation,  for example using the Joint Commission International(JCI) quality standards , then it is important to know the JCI requirements to improve the management of pain which are as follows:

  • patients have the right to appropriate assessment and management of pain
  • on-going pain assessment should include the nature and intensity of pain, thus the use of pain scales to help clients determine their level of pain
  • responses to evaluation of pain should be recorded in a manner that promotes regular reassessment and follow-up
  • staff must be oriented and competent in assessment and management of pain
  • policies and procedures supporting ordering of pain medications must be in place
  • patients and families require education about effective pain management.
  • discharge planning should address the patient’s needs for management of pain

The JCI requirement that specifically requires that the medical record contain documentation on pain assessment is non-other than the JCI Standard AOP.1.7 which states that ‘All inpatients and outpatients are screened for pain and assessed when pain is present.’

The intent of JCI Standard AOP.1.7 is to ensure that a screening procedure is used to identify patients with pain during the initial assessment and during any reassessments. When pain is identified and when the patient is treated in the hospital, then this assessment is recorded in a way that facilitates regular reassessment and follow-up according to criteria developed by the hospital and the patient’s needs. JCI Standard AOP.1.7 Measurable Element (ME) 3 then measures if the medical records have evidence that ‘the assessment is recorded in a way that facilitates regular reassessment and follow-up according to criteria developed by the hospital and the patient’s needs.’

References:
Caroline, BR & Mary, TK 2012, Textbook of basic nursing, 10th edn, Wolters Kluwer Health, Lippincott Williams & Wilkins, Philadelphia PA, USA

Janet, W &Jane, HK 2010, Health assessment in nursing, 4th edn, Wolters Kluwer Health, Lippincott Williams & Wilkins, Philadelphia PA, USA

Joint Commission International, 2010, Joint Commission International Accreditation Standards For Hospitals, 4th Edition, USA, JCI

PartnersAgainstPain.com website

ICD-10 ‘drives him crazy’

This is what Kaiser Permanente’s CEO  George Halvorson thinks and feels about ICD-10.

“I hate ICD-10. It drives me crazy, it adds so little value, and I can’t find any therapeutic upside”

“The upcoming deployment of ICD-10 is anathema to my organization”

“The use of ICD-10 is a response to running out of current diagnosis-related group (DRG) codes rather the a logical expansion based on clinical data”

“They’re putting the current codes into certain buckets to expand them, and they’ve run out of room”

“It is more suited to work with a paper-based medical record system”

“I am looking toward the ICD-11 iteration, in the hopes it might be better integrated with electronic health records”

“Kaiser’s rollout of an EHR system is saving about $3 billion in annual costs by making it more efficient to treat chronic conditions and combat sepsis, which kills tens of thousands of hospital patients a year”

However, communications officer Ravi Poorsina at Kaiser said Kaiser will still deploy ICD-10 since according to him,  “I think we’re required to”.

Abridged from Kaiser CEO on why ICD-10 ‘drives him crazy’ by Ron Shinkman, June 26 2012, FierceHealthFinance

Note: The above remarks by Halvorson were made during a question and answer session after delivering a keynote speech at the Healthcare Financial Management Association’s Annual National Institute on Monday, June 25 2012, at the Mandalay Bay Resort and Convention Center in Las Vegas, USA.

The perils BYOD bring to healthcare – but before that, what is a mobile device exactly?

In the earlier post Patient data breaches in the BYOD and BYOC era, it is evident that risks to patient data are growing as mobile devices pose significant risks for privacy incidents for healthcare organisations, providers and entities responsible for safeguarding protected health information (PHI), such as medical records

Further to that post, I wish to expand and take this subject of risks to patient data into more than one post, continuing with this second post on the BYOD and BYOC era – but this time in this post, on what is a mobile device exactly.

But before that, I have no doubt and you would probably or even agree with me with me that mobile devices like smartphone and tablet increase personal.productivity and mobility as you can discover from this image.

Source: cropped with Adobe Photoshop, from an infographic found at ClickSoftware Enterprise Workforce Mobility
(view a larger image in a new tab of the current window when you click this image)

This trend will only continue given the continuous influx of increasingly powerful, inexpensive smartphones, tablets and other mobile devices. The Bring Your Own Device (BYOD) phenomenon is posing a direct and significant challenge for IT everywhere and in particular healthcare providers.

So what is a mobile device exactly?

Mobile devices include familiar things you carry with you(portable) like thumb drives, smartphones, external hard drives, tablets and laptops. Does this list end here?  Researching on mobile devices for this post, the list does not end there as the term “mobile devices” is still a non-definitive term, due to the rapid expansion and evolution of portable devices connected to the Internet.

Smura, Kivi, and Toyli (2009) believe a mobile device must meet three criteria:

  1. ability to make voice calls
  2. physical size of device
  3. the operating system.

Smura et al.’s definition however already appears to be outdated as mobile voice telephony has been decreasing in volume and duration since 2007 (Thompson, 2010), as we instead increasingly use our mobile devices for text messaging (SMS), emailing, and accessing Internet-enabled apps or sites. Some of us also use the immensely popular iPod Touch, which allows users to interact with Internet content but does not offer the ability to make phone calls.

The other criterion by Smura et al. is size, the smaller the size the greater the portability and ease of access in multiple environments. What entails being “mobile” is then their relative size, since mobile devices are smaller in size, more portable, and can be accessed with ease and flexibility. This is the core difference between mobile devices and other portable, Internet-enabled devices such as laptops and netbooks.

So can digital cameras, e-readers, and game consoles be also called mobile devices?

Devices like digital cameras, e-readers, and game consoles support one core functionality (i.e., photography, reading, or gaming), while mobile devices, on the other hand are portable computing devices running multiple software.

Hence, the inclusion of operating system(OS) by Smura et al. as a defining trait is not a central characteristic. The OS helps distinguish between devices like digital cameras, e-readers, and game consoles that are “limited, for specific purpose” versus mobile devices that are mufti-functional. The key difference between them is single versus multiple functionality.

One other place I looked at, was into Wikipedia. We usually run to Wikipedia for answers to anything we wish to know. I ran up to Wikipedia too and looking up Wikipedia’s definition, a mobile is “small, hand-held computing device, typically having a display screen with touch input and/or a miniature keyboard and less than 2 pounds (0.91 kg)”. Wikipedia lists calculators, digital cameras, and MP3 players as mobile devices. This definition seems to entail pretty much any portable electronic device, as even Glen Farrelly blogged in his blog Webslinger.

We looked at how voice telephony, portability and accessibility due to size, computing power, operating systems, Internet connectivity, and functionality increasingly blur distinctions between mobile devices.

It is obvious there are overlaps across technologies and Internet access, appears now to be the defining point in distinguishing mobiles which are portable computing devices running multiple software (e.g., contacts, calendars, document processing, file management, etc.) and offering a range of mufti-modal inputs and outputs, including text/SMS, email, instant messaging/chat, voice telephony, photography, video, applications, and mobile Web browsing.

Glen Farrelly offers the definition of a mobile device which includes smartphones (e.g. BlackBerry, iPhones, Androids, Nokia.), tablets, (e.g. iPad, PlayBook, etc..) and networked portable media player and personal digital assistants (e.g. iPod) as a device that has:

  • the ability to connect to the Internet
  • supports user input and interaction,
  • offers multiple functionality
  • and has the physical size of a tablet computer or smaller

References:
Webslinger, glenfarrelly.blogspot.com
Wikipedia, en.wikipedia.org/wiki/Mobile_device

Informed Consents – 5 required documentation in the medical record providing information to patient and family

“Every human being of adult years and sound mind has a right to determine what shall be done with his own body….”, is an often quoted (in bioethics and legal literature) statement by Justice Cardozo from the well-known case Schloendorff v. Society of New York Hospital, 105 N.E. 92, 1914.

Informed consent as Wikipedia informs us “is a phrase often used in law to indicate that the consent a person gives meets certain minimum standards”. It is interesting to note that this term was first used by Paul G. Gebhard, an attorney well educated from Yale and Harvard Law School and the senior partner in the government, health care and association group of the Chicago law firm of Jenner & Block, in a 1957 medical malpractice case in which a patient contended that a physician at a Stanford University hospital had not fully disclosed the risk in a recommended treatment.

As an informed consent grants the right to a patient to be involved in their care decision, the inform consent informs a patient of those factors related to the planned care required for an informed decision.

Informed consent can be obtained when at several points in the care process. Informed consent can thus be obtained when a patient is admitted for inpatient care before certain procedures or treatments for which the risk is high.

It is important to know the following:

  • the consent process is clearly defined in the hospital’s policies and procedures incorporating relevant laws and regulations
  • the role patients and families in the informed consent process – (i) they are informed as to what tests, procedures, and treatments require consent and how they can give consent (for example, given verbally, by signing a consent form, or through some other means), (ii) they understand who may, in addition to the patient, give consent
  • trained designated staff members inform patients, obtain and document patient consent. Here I like to quote the Malaysian Medical Council  (MMC) which “upholds that the responsibility for obtaining consent lies with the  practitioner performing the procedure. He is the best person who can ensure that the necessary information is communicated and discussed”,  as stated in its “A Guidebook for House Officers”, paragraph 4.12, pages 37-38, dated 23 April 2008. A statement from a booklet by the MMC,  “Good Medical Practice”,  paragraph 3.7, page 13 also defines and states the role of doctors in providing an informed consent.

Now that you as a HIM/MR practitioner finished reading from the above a brief overview of the basic human right of a patient to informed consent, you need to know the kind of documentation that goes into a medical record.related to informed consent which is obtained before surgery, anesthesia, use of blood and blood products, and other high-risk treatments and procedures.

A medical record will contain an informed consent for :

  1. surgical or invasive procedures
  2. anesthesia other than local including moderate (“conscious”) and deep sedation
  3. blood and blood products used
  4. high-risk procedures and treatments

When informed consent is taken, the following will also be recorded in a medical record:

  1. identity of the individual providing information to patient and family
  2. patient’s signature or a record of verbal consent

Thus,  the 5 required documentation in the medical record providing information to patient and family includes numbers 1 to 4 as given above and number 5, ” identity of the individual providing information to patient and family and the patient’s signature or a record of verbal consent”

Whether or not your hospital is been accredited by the Joint Commission International(JCI), you need to play your role to ensure that an informed consent is documented in the medical record when a patient had surgery, anesthesia, used of blood and blood products, and undergone other high-risk treatments and procedures.

If you hospital is been accredited by JCI, then you must be informed that JCI Standard *PFR.6.4 applies to an informed consent documentation in a medical record. JCI Standard PFR.6.4 states that “Informed consent is obtained before surgery, anesthesia, use of blood and blood products, and other high-risk treatments and procedures”.

Still on the subject of JCI accreditation, it’s good to be aware not only of JCI Standard PFR.6.4, but also I think as an informed HIM/MR pratitioner to also know the following too:

  1. that a hospital has a clearly defined informed consent process described in policies and procedures
  2. who are trained to implement these policies and procedures
  3. what is clearly explained regarding any proposed treatment(s) or procedures to the patient and, when appropriate, the family

In addition, be informed that:

  1. designated staff members who are trained, not only to carry out the process of giving out the informed consent but also obtain and document patient consent in accordance to the  JCI Standard PFR.6 which states that “Patient informed consent is obtained through a process defined by the organization and carried out by trained staff in a language the patient can understand”.
  2. these trained designated staff members provide information as stated the elements (a) to (h) as in the JCI Standard PFR.6.1 which states that “Patients and families receive adequate information about the illness, proposed treatment(s), and health care practitioners so that they can make care decisions”

So much more to be informed on informed consent, and I think I covered pretty much already on JCI Standards PFR.6, PFR.6.1 and PFR.6.4

*PFR stands for Patient Family Rights